Support & Privacy Policy

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Support

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Idea for a new question?

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Escalatr – Privacy Policy

Effective date: 30 August 2025

Controller: Tim Grobecker (Munich, Germany)

Contact: [email protected]

Data we collect

• Aggregate counts of how many times a question card is liked or disliked. No accounts, no device/advertising identifiers, no ads or tracking.

Purpose & legal basis

• App functionality and content quality – legitimate interests (GDPR Art. 6(1)(f)).

Recipients (categories)

• Cloud hosting/database providers acting on our behalf.

International transfers

• If support or redundancy involves processing outside the European Economic Area (EEA), we rely on the European Commission’s Standard Contractual Clauses (SCCs).

Retention

• Aggregate counts are kept while the corresponding card exists.

Your rights

• You can contact us at any time. Because we do not store personal data in the app features, typical GDPR rights generally do not apply to these aggregate counts. If you email us, standard GDPR rights apply to that email, and you may lodge a complaint with your supervisory authority.

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